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Coop Norge selects Nagarro as strategic partner for SAP infrastructure and platform management services

Kronberg, 28. April 2021 – New partnership between Coop Norge SA and Nagarro ES (Enterprise Services): The grocery retailer and the IT full service provider signed a five-year contract for the delivery and operation of a new state-of-the-art infrastructure and technical platform for Coop’s business critical SAP landscape.

After an initial transition phase, where Nagarro delivered and deployed the new infrastructure in Coop’s own Data Centres, the SAP landscape and its more than 80 systems have been migrated by the Nagarro team to a brand new and fully scalable platform. The migration project has been executed in less than 6 months, within the planned time schedule, with an absolute focus on quality and without disturbing the Norwegian retailer’s business operations.

“We had very high expectations towards Nagarro going into the transition project and we are very happy that they have been surpassed. We have learned to know the Nagarro team as highly skilled and very knowledgeable, as well as being easy to talk to and with a proactive and problem-solving attitude towards challenges. We have also been impressed with Nagarro’s flexibility in considering new requirements and quick reaction and decision times.” says Einar Bjørgo, Manager Infrastructure Operations at Coop Norge SA.

The subsequent on-going operation and future transformation of the whole SAP retail platform will be managed in a strong partnership between Coop’s and Nagarro’s SAP technical experts, with a commitment to eye-level collaboration and a common responsibility towards Coop’s members and customers.

“Coop in Norway puts the customer first. As part of this we need high quality SAP infrastructure and operation services to be able to deliver to our members and customers both in our physical stores and online as well as to Coop’s own employees, cooperatives and partners. With Nagarro we have found a trusted partner with world class skills and agility in responding to our requirements. They have demonstrated maturity particularly in Managed Services but also in understanding overall Retail ecosystems. This will form a sound basis not only for providing a stable and proactive service, but also for future innovative solutions to our customers.” says Anne Bøe, CIO at Coop Norge SA.

“We are very proud that Coop Norge has chosen Nagarro as a strategic partner for the transformation and operation of their SAP landscape. We believe that Nagarro’s strong SAP and retail expertise, as well as our continuous commitment to our customer success perfectly match Coop’s targets, and that this will be reflected in a high level of customer satisfaction. While driving technology-led business breakthroughs for Coop, this partnership will further pave the way for Nagarro in becoming a leading player in the Norwegian IT services and SAP markets.” says Michael Schmidt, Member of the Board at Nagarro ES.

About Nagarro ES

Nagarro ES is a leading IT full-service provider for critical business applications and complex ERP landscapes in digital transformation. The portfolio includes all services, ranging from strategy and process consulting to implementation and operation of complex SAP solutions. With more than 600 employees, Nagarro ES is one of the most efficient and innovative SAP partners for medium-sized and large international customers within the European market. The comprehensive expertise of Nagarro ES employees in the SAP environment can not only be experienced directly in our work, but is also certified: We are a SAP Gold Partner, SAP Cloud Focus Partner and have been awarded as the world’s first partner the SAP Recognized Expertise for SAP S/4HANA Cloud status.

We advise our customers on IT strategy and process issues, implement and operate systems including the associated support and maintenance. In addition to many years of SAP experience in cross-industry core processes, we have distinctive and specific know-how in the retail, process industry, manufacturing, professional services and municipal sectors. We take an open-ended approach and support our customers both on-prem, in the cloud or in hybrid scenarios. In addition, we offer self-developed products to increase efficiency.

The comprehensive expertise of Nagarro ES employees in the SAP environment is not only directly tangible in our work on-site at the customer, but also certified: We are an SAP Gold Partner, SAP Cloud Focus Partner and the first partner worldwide to be awarded the SAP Recognized Expertise for SAP S/4HANA Cloud.

As part of the global Nagarro with over 8,400 employees in 26 countries, Nagarro ES offers its customers not only international reach, but also access to further technology solutions of a global player for software engineering with 1,500 SAP specialists worldwide.

About Coop Norge SA

Coop is a leading retailer in Norway, with a market share of approximately 30% and have over 1,200 physical stores nationwide in addition to online stores. Coop Norge SA is the consumers’ co-operative societies’ common organisation and is owned by the cooperatives. Coop has more than 1,9 million members in Norway. Coop in Norway has a federative structure in which Coop Norge SA is the secondary co-operative society and the consumers’ cooperative societies are the primary co-operatives. Coop in Norway has approximately 28.000 employees.

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