Contact management, customer management, visit management – sales organizations with high customer contact frequency are constantly faced with the challenge of optimizing their touchpoints such as visits or phone calls. On the one hand, this means addressing the right customers at the right time with the right message, and on the other hand, optimizing travel and visit times.
We support sales organizations with field service and increase the productivity of your employees. This way you bring more resilience into the pipeline:
Nagarro ES’s packaged solution offers many benefits:
- Prioritization of the highest revenue generating customers or customers with the highest potential.
- Increased transparency and forecasting reliability
- 360-degree view of your customers through SAP Sales Cloud
- More cross- and upselling opportunities through intelligent opportunity management
We rely on the SAP Sales Cloud as a basis. A networked CRM solution gives sales managers not only a transparent overview of the pipeline, but also an individual view of customers. And the sales team always acts up-to-date in customer communication.
As an add-on, we offer maiTour as an innovative route planning tool. maiTour uses SAP Sales Cloud data, company prioritization and route information to identify customers and plan efficient routes. In this way, you increase visit and meeting frequency and regulate vehicle costs.
The added value in the package
In our package, we not only implement the innovative SAP CRM in the cloud but also connect this directly with the maiTour add-on; in 12 weeks. Learn more about our package solution and how it grows with your ideas and your organization!