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Reliable Managed Services – Infrastructure thanks to Dell Technologies

As a basis for hosting and operating our customers’ IT landscapes, we at Nagarro rely on powerful and highly available infrastructure, which we were able to realize with hardware and software solutions from Dell Technologies.

Our challenge

In order to meet our demanding customer requirements for business-critical IT systems in a managed services environment, as well as to enable cost-efficient IaaS operations, we at Nagarro have opted for our own private cloud. The basis for this is a high-performance, high-availability infrastructure with maximum scalability from Dell Technologies.

In the summer of 2020, this infrastructure became particularly relevant when Nagarro was awarded a major project with Norway’s largest retailer in the retail sector. Nagarro was to build a new, state-of-the-art IT infrastructure on site and then operate it, along with the complex SAP landscape to be migrated onto it, in the form of a managed service.

The solution

During the tender process, Nagarro was able to convince the Norwegian retailer with its technical expertise and all at an attractive price, which ultimately led to the German service provider being selected. The appealing price point resulted both from the excellent conditions offered by SVA, the technology supplier and partner to Dell Technologies, and from Nagarro’s successful private cloud infrastructure and SAP operating concepts.

In addition to several SAP S/4HANA applications, the customer also uses numerous R/3 applications running very large Oracle databases. For this complex and business-critical application landscape, Nagarro designed a new infrastructure that largely relies on server and storage systems from Dell Technologies.

Nagarro deployed a Stretched Metro Cluster across two data centers for the R/3 environment – with Dell PowerEdge R740 servers in a clustered array and a Dell PowerMax 2000/8000 active/active metro mirrored storage array. Thus, in the event of a system failure in one data center, all applications and data continue to be available in the other data center. For the HANA environment, Nagarro implemented high availability using a TDI (Tailored Datacenter Integration) approach via HANA on-boarding. Nagarro also uses Dell AppSync as a consistent application backup for the fast recovery of virtual machines and databases, respectively, complemented by a classic backup with Dell NetWorker, which keeps snapshot and log backups locally and remotely on Dell PowerProtect DD6900/9800.

“With hardware and software solutions from Dell Technologies, Nagarro has built a powerful and highly available infrastructure, providing the foundation for hosting and operating its customers’ IT landscapes.”

Benedikt Bachhofer, Manager Infrastructure & Cloud Services at Nagarro

Added value

Thanks to many years of experience in SAP projects, the migration of the complex SAP landscape following the successful commissioning of the new infrastructure went smoothly, without any restrictions in operations and within a tight timeframe.

Nagarro now operates the infrastructure and SAP landscape as a Managed Service. Employees can use their SAP applications as usual, but the company benefits from better performance and greater reliability.

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