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We Are Retail Experts

With powerful and innovative solutions, we help leading retail companies to design attractive customer journeys, cut costs, and boost efficiency.

We Guide Retail to the Digital Age

We are a digitalization partner for retailers and wholesalers alike. Our services focus on SAP-based ERP systems and customized non-SAP add-ons. Our claim is to digitalize processes so that they are innovative and extremely reliable in equal measure.

Digitalisierung im Handel

SAP Recognized Expertise Retail

This label, the highest within the SAP PartnerEdge program, confirms our comprehensive project experience in the area of retail and the quality of our customer service. After all, an integral part of this in addition to our having sufficient certified consultants is our clients having awarded us above-average ratings in this area.

What Sets Us Apart: Specialist Knowledge and Experience around SAP Retail Solutions

Our more than 100 consultants have supported the digitalization projects of numerous wholesale and retail companies. Let us offer you the same support – from the initial concept through to planning, implementation, and beyond.

25 Years
of Experience

Our experts combine experience in the digitalization of retail from more than 25 years.

Knowledge of
Retail Processes

With our extensive expertise, we will help you digitalize your retail processes.

SAP S/4HANA Template for Retail

Fit4Retail is our best practice solution for retailers based on SAP S/4HANA.

In-House Innovation Team

We develop retail trends and incorporate them within your SAP landscape.

Client Comments

Retail Expertise and S/4HANA Project Experience

“The experts at Nagarro are the perfect partners for our migration to S/4HANA on account of their retail expertise and S/4HANA project experience. We were also impressed by the flexibility and professionalism of Nagarro, as reflected in their ability to respond to new requirements in a speedy and solution-oriented manner.”

Sabine Petersen, Head of Central IT, hagebau IT GmbH

Client Comments

We value Nagarro as an innovative partner

“We value Nagarro as a long-standing, innovative partner. The Enterprise Search Co-Development project was a particularly great success and is something that helps us offer quick and expert advice in our bookstores on a daily basis.”

Patrick Jüstel, Head of SAP Application Management, Thalia Holding GmbH

Client Comments

Reliable innovation partner

“Nagarro is assisting dm-drogerie markt in the area of ERP with application modernization and optimization. They are also a reliable partner within the Knowledge4Retail innovation project, which involves them seeing to the aspects of integrating the AI platform into the ERP system.”

Cornelia Ratzel, Head of ERP, dm-drogerie markt
DM Logo

Client Comments

Nagarro understands our business

“We opted for these consultants because they have the greatest understanding of our business and speak our language, and because this impression was corroborated by many positive references from clients in the multichannel industry.”

CIO, Printus GmbH

Printus Logo

Our Retail Innovation Team: Together We Realize Digital Retail Trends

Innovation is more than just technology – we are working and acting with a start-up mentality: dynamically and with fast-paced decision-making. Our entirey research and development is based on SAP; still we strive to always keep the big picture in mind. Together with our customers and partners, we realize the latest trends in retail. 

Innovation ist mehr als nur Technologie – Wir arbeiten und handeln wie ein Start-up-Unternehmen: dynamisch, iterativ mit schnellen Entscheidungen. Unsere gesamte Forschung und Entwicklung basiert auf SAP, aber wir sehen immer das große Ganze. Gemeinsam mit unseren Kunden und Partnern setzen wir neue Trends im Handel.

Retail Innovation Use Cases

Autonomous Micro Market

Based on the findings from our Go Concept Store, we developed a white-label variant of Livello’s autonomous Micro Market integrated in SAP. This intelligent refrigerator supplies employees in offices, customers in hotels, etc. with fresh and healthy food. Shopping to go – anything, anywhere, anytime. A D2C – Direct to Consumer On-Demand retail experience.

Retail Innovation Use Cases


Knowledge4Retail is an innovation platform that connects the analog retail world and the digital retail world using artificial intelligence. The goal of Knowledge4Retail is to establish a new generation of information systems for the retail industry and its supply chains as a digital innovation platform and ecosystem with SAP integration. Funded by the German Federal Ministry for Economic Affairs and Energy based on a resolution of the German Bundestag.

Retail Innovation Use Cases

Nagarro VUSION Integrator

With our product, we help retailers to easily integrate electronic ses imagotag shelf labels into SAP backend systems. In doing so, we optimize store processes and the customer experience. We offer five suite components – from price updating to camera-based inventory tracking.


If wholesalers and retailers wish to remain successful in the digital age, they need to adapt their business processes. We support them in this endeavor and help them achieve their aims.

Matthias Krefeld Nagarro ES
Your contact
Matthias Krefeld, Executive Director for Retail & Media Services

“The future of retail is digital. With the increased use of AI and IoT, the importance of IT in retail is growing all the time. We help companies to identify and harness competitive advantages.”

SAP Transformation

Whether a new installation or an upgrade of an existing system, the implementation of SAP S/4HANA is a complex undertaking. As a digitalization partner for wholesalers and retailers, we assist retail organizations with the introduction of SAP S/4HANA and develop customized solutions in this area.


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