- Industries
- IndustriesIn addition to our sound SAP expertise, we make an impression with our comprehensive industry knowledge.
We support leading retail companies with powerful and innovative solutions to build attractive customer journeys, reduce cost, and increase efficiency.
High demands for process excellence, cost efficiency, and legislation shape the chemical industry. We help companies to master these challenges.
Complexity of business processes, high compliance standards, as well as a volatile market outcome impact the pharma and life science industry. With us, companies are one step ahead.
We support the food industry with innovative solutions that help further the digitalization and transformation of business processes. Our focus? Increase companies’ competitive abilities.
Digitalization, climate change, or artificial intelligence – the manufacturing industry embodies a paradigm shift. With our SAP-based solutions, comanies can manage the change.
We support administrations with their digital transformation; for example by implementing an online service portal or other SAP-based solutions for the public sector.
- Services
- Services
As a full-service provider, we offer the entire spectrum of SAP-related services, from strategy, implementation, and rollout through to support and operation.
Standardization, speed, and flexibility: we will show you how to leverage cloud-based SAP solutions efficiently, keep pace with technological developments, and benefit from innovations.
There are many routes to SAP S/4HANA. We will guide you through the maze and show you the optimum transformation path for your company – greenfield, brownfield, or in-between.
When it comes to business-critical applications, what’s needed are an efficient and robust software landscape and agile support models. We put your company permanently on the safe side.
We have made it our job to assist companies in identifying the perfect operation option for their individual needs – be it a private cloud, public cloud, or a sophisticated hybrid solution.
With our managed services, you can free up resources in your IT department to focus on core operations, as well as strategic and innovative projects. Because this is what we focus on.
- Products
- Products
Our products complement our SAP-based services and provide you with more efficient processes – with SAP as the digital core.
Working finance is usually characterized by a plethora of routine tasks. With our smart add-ons and automation, your employees will have more time for core responsibilities.
With our innovative CX add-ons for SAP, we help you connect customer data from other systems to your SAP system, enabling you to make better decisions more quickly.
Repetitive manual tasks will be a thing of the past with our SAP S/4HANA add-ons. Thus, your employees will focus on core tasks, saving you time and subsequently money.
With a HANA database, the rule that storage space doesn’t cost anything no longer applies. With our solution, we will show you how even just minor optimizations can lead to major effects.
Driven by digitalization, the issue of IT compliance is emerging from its niche. With the ComplianceNow suite, we will help you operate your SAP system in a compliant manner.
The pressure to become more efficient is increasing noticeably in the public sector. Suite4Public assists public institutions with digitalizing their finance processes.
- About
- Nagarro SAP Services
We are the global SAP business unit of the Nagarro Group and one of the most innovative and powerful SAP partners.
We are a SAP full-service provider. We advise our clients on IT strategy and process-related topics, and implement and operate systems, including related support and maintenance.
We guide you through your digital transformation, understand your challenges, and find pragmatic solutions. What questions do you have? We look forward to hearing or reading from you!
As a growing company, we always have something to report: New customers, successfully completed projects, awards won, exciting events, products or services. Read the latest news about us!
SAP Add-On Nagarro Dispute Case Management
The SAP Add-On Nagarro Dispute Case Management is an ideal tool with which dispute cases can be processed quickly and efficiently.
The dispute case
The handling of receivables-related dispute cases or organizational changes in the processes (e.g., introduction of a shared service center) pose challenges for every accounts receivable department that can often only be solved in a time-consuming or cumbersome manner in the standard SAP system. In the worst case scenario costs that exceed the revenues.
The SAP Add-On Nagarro Dispute Case Management is an
ideal tool with which dispute cases can be processed quickly and efficiently.
The dispute case
The dispute case is the central business object for summarizing all relevant information. It includes all documents (e.g. debit notes, correspondence), links to other SAP objects (e.g.
invoice, delivery bill), the responsibilities within a company (e.g. finance, sales and distribution) and the dispute case history.
The worklist
Our solution provides each agent with a personal worklist. Within this worklist the clarification cases of the clerk are displayed in a summarized form (current worklist, resubmission, escalated, etc.).
The dispute workflow
The clarification workflow can be easily adapted to the specific needs of the company. For example, a special release workflow can be defined for credit memo requests.
Automation of standard tasks
Recurring activities of the agents can be automated as far as possible (e.g. individual correspondences using text modules by letter or e-mail, clearing processes, archive downloads of linked documents, multiple forwarding, etc.).
Your advantages at a glance
Savings
Reduction of processing times and
costs incurred as a result
Easy processing
Fast use of a cost efficient solution
Integration
Reduction of your open
receivables
Reporting
Reporting serves on the one hand as an early warning system and on the other hand as a classic evaluation system.
Compatibility
Simplification/standardization of a
mainly manually executed
business process
Speed
More operational efficiency through
digital transformation of the
clarification process
Downloads
Factsheet Dispute Case Management
Efficient and intuitive customer dispute management in SAP
“The only way to gain more efficiency, productivity, and time in finance departments is with state-of-the-art software solutions such as our SAP Finance add-ons."