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Ease the Strain on Your IT Department
with Our Managed Services

Ease the Strain on Your IT Department – with Our Managed Services

Maintaining IT architectures and implementing large-scale IT projects tie up considerable resources. With our managed services, you can free up your IT department to concentrate on core operations, as well as strategic and innovative projects.

Managed Services from Nagarro ES

Whenever companies wish to optimize their IT performance, are dissatisfied with their current IT service provider, or contracts are due for renegotiation, it’s time to find a new partner. We are your first port of call when it comes to managed services for applications, platforms, and infrastructures.

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Why You Can Rely on Us 100%

As an innovation-driven, full-service provider, we offer you a flexible, agile, and client-oriented service. Our aim is to build a long-term partnership of equals, based on a spirit of trust.

Professionalism

As an IT consultancy for SMEs, we are committed to customized strategies, flexibility, and clear processes.

Pragmatism

Our experts do not get bogged down in theory, but instead deliver practical solutions – we get things done!

Expertise

Our employees have gained extensive experience in managed services in well over a decade.

 

Passion

We are happy to step up. We don’t just want to help you with our solutions, but inspire you too.

Client comments

Reliable, innovative, and grounded

“Nagarro ES proved to be the perfect solution for our carve-out and the subsequent managed services for our SAP system. Both in project business and in its day-to-day work, Nagarro ES made an impression as a reliable, innovative, and grounded partner on an equal footing with us.”

Bernd Friedrich, Global IT Manager, Filtration Group Industrial

Bernd Friedrich Testimonial Manages Services

Our comprehensive portfolio of services leaves you to focus fully on your core operations.

On-Premises, Private Cloud, Hyperscaler Cloud

SAP Platform Management

We will support and advise you throughout the entire life cycle of your SAP system architectures. We will be happy to handle the professional, SLA-based management of your operating system, database, and SAP Basis, whether on-premises, private cloud, hyperscaler cloud, or hybrid solution. Thanks to a monitoring solution optimized for SAP, we keep a close eye on the status of your systems at all times.

Running Critical Applications

Infrastructure Management

Whether on a private, hybrid, or public cloud: we will operate critical applications on your behalf in our state-of-the-art data centers (tier 3+)  or via a hyperscaler. Our architecture concepts are always geared toward scaling, innovation, and performance. As such, we provide you with optimum support and assistance in terms of handling your day-to-day challenges.

Looking After Technical Business Applications

Technical Application Management

Our specialists will look after all your technical business applications, from the operating system and databases through to complex Microsoft- or Linux-based solutions. By virtue of our concepts and cutting-edge tools, we will continuously optimize your application landscapes and ensure that your technology is state of the art.

Customized Connectivity Solutions

LAN/WAN Management

On account of our client focus, we are keenly aware of LAN/WAN management needs. Whether you are looking for a scalable campus network, Wi-Fi solutions, virtual data center networks, or WAN solutions based on SD-WAN, our specialists will help you find the solution that is just right for you.

Seamless Operation of All Applications

Application Management

Our specialists will enable the seamless SLA-based operation of all applications at your company, including the implementation of changes and projects.

Orchestrating Services

Service Governance

We will orchestrate services using a role-, process-, and tool-based model that has been fine-tuned over many years. See SLAs from a whole new angle and discover top-class service management and reporting.

Central IT Service Hub

Service Desk

We will handle the service desk at your firm, making it a central hub for successful IT service management. We are committed to customized service provision.

Speedy On-Site Support

Field Service

If a technical issue occurs at one of your sites, our field service employees will provide speedy and straightforward assistance.

Upgrading and Supplying Your Workplaces

Workplace Services

We will upgrade your workplaces and supply them with state-of-the-art devices, whether desktop or mobile. Thanks to our service, your employees are always at the ready.

Cloud-Based Microsoft Solutions

Microsoft 365 / Azure

We will help you on your journey to a cloud-based future. From consultancy through to the migration of complex Microsoft solutions, we will provide you with comprehensive support.

Our key Certifications

ISAE 3402

For the purposes of audits concerning your financial reporting, we will be happy to demonstrate that we – as your external SAP partner – perform accounting-related business processes and IT services on the basis of a verified internal control system.

GxP

We are well versed in the requirements associated with validated environments. Qualified infrastructures for deployment in the processing industry and, if necessary, the validation of your systems are no problem for us.

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ITIL

From service design and service operation through to service improvement, our services are based on ITIL Best Practices. We ensure maximum quality by means of incident and change processes, including SLA management and service reporting coupled with in-depth expertise.

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ISO 27001

We manage our information security in accordance with the ISO/IEC 27000 series of standards.
Your data is protected in line with this globally recognized standard in terms of confidentiality, integrity, and availability.

Stefan Rother Nagarro ES
Your contact
Stefan Rother, Executive Director for Managed Services

“We all know that no other sector is witnessing such rapid change as IT. For SMEs, in particular, it is a challenge to keep IT systems operational while meeting the pressure to digitalize and innovate as well as focusing on strategic considerations. Take advantage of our managed services so that you can concentrate on what really matters.”

Michael Hummel Nagarro ES
Your contact
Michael Hummel, Service Management Team Leader

“Do you want to focus on your core processes while still meeting your IT goals? With our managed services, we can ease the strain on your capacity and your SAP IT experts. What’s more, we will work with you to optimize and automate your IT and business processes.”

Your contact
Akos Gal, Business & Service Development, Managed Services

“Our hallmark is interaction on an equal footing. With us, you meet colleagues who help you create solutions every day – and not faceless employees.”

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    +49 6173 3363 000

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    info@nagarro-es.com

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